Current Chatpate Masala

We are committed to delivering your order safely and reliably. Please review our shipping policy below for information about shipping rates, order processing times, and eligibility for free shipping.

Local Shipping — London, Ontario

• Free shipping is available for all local orders (inside London, Ontario) over $100 CAD (before tax).
• For orders under $100 CAD, shipping rates are based on weight:
  
  • Under 20kg: Flat rate of $35 CAD
  • 20kg to 40kg: Flat rate of $60 CAD

Shipping Within Canada

We currently only ship within Canada.

• Shipping rates are based on weight:
  • Under 20kg: Flat rate of $35 CAD
  • 20kg to 40kg: Flat rate of $60 CAD
    

Order Processing & Delivery

• Local orders (London, Ontario) are processed within 1–2 business days after payment confirmation.
• All other orders are processed within 7–10 business days after payment confirmation.
  
• Shipping times will vary depending on the shipping option selected at checkout. Estimated delivery dates will be provided during the checkout process.

Important Notes

• Please double-check your shipping address before placing your order. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.
• Shipping delays caused by carriers, weather conditions, or unforeseen circumstances are beyond our control.
• Any applicable duties, taxes, or fees are the responsibility of the customer.

If you have any questions about shipping or need help with your order, please contact us at shop@nepalibazaars.com. We’re happy to help!